Exchange/Return Notes
- We offer a 30-day return/exchange service after receiving.
- Final sale items are not eligible for returns or exchanges.
- To process your return/exchange, please contact us at [email protected]
- Please click here for more details>>> Return & Exchange Policy
Frequently Asked Questions for Genuss-Trio shoptok and bitter substances
What should I check when an offer emphasizes limited time or limited quantity?
Consider whether a suitable alternative would meet the same requirement. Do not infer that an item is reserved merely because it remains in your cart.
How can I check the total cost before placing an order?
Consider separately required purchases when comparing the practical overall cost. Avoid adding unwanted items solely to reach a promotion without considering the new total.
How can I choose an appropriate purchase quantity?
Ask for clarification when the unit description is ambiguous. Check that a quantity field has not retained a previous selection.